企业综合信息服务

本方法为企业构建综合信息服务系统，进行信息集成和系统整合提供了新思路和参考依据。

This method provides a good reference for building enterprise information service system and integrating various systems and information .

传统电信企业向综合信息服务提供商转型的过程，不仅仅是企业本身，也是通信产业发生一系列变革的过程。

The process from traditional operator to integrated information service provider brings the changes not only to the operators but also the telecommunication industry .

呼叫中心是一种基于计算机电话基层技术，并且融合通信网、计算机网、信息领域最新技术、企业为一体的综合信息服务系统。

Call center is one service system of comprehensive information based on base technology of computer technology ; it combines communication network , computer network , and the most advanced technology in field of information as well as enterprise all in one .