人际冲突管理

首先，对冲突及其管理的相关研究进行了梳理，发现在人际冲突管理研究中，多立足于公开或直接的冲突，而对未发生的潜在的冲突重视不够；

First of all , through combing the relevant research of the conflict and its management , the research finds , in the interpersonal conflict management study , that most research focuses on open or direct conflicts and pays less attention to potential conflicts ;

很少涉猎到教师间人际冲突的管理。

It seldom dabbles in the management of the interpersonal conflicts among teachers .

本研究主要运用文献、访谈和问卷调查等方法，探微了中小学教师间人际冲突的管理现状。

This research mainly uses methods , such as literature , interview and questionnaire investigation , etc. , and probes into the current situation of the interpersonal conflict relating to management among teachers in middle and primary schools .

人际冲突与冲突管理研究综述

Interpersonal Conflicts and Study on Conflict Management

为了阐明沟通与人际冲突关系，必须从人际冲突的原因、沟通障碍及人际冲突管理中的沟通策略三方面进行详细的分析与介绍。

This paper discusses the causes of conflict , communication handicap and communication strategy in conflict management of human relations .