计算机电话集成

基于TSAPI协议的计算机电话集成应用

The Application of CTI Based on TSAPI Protocol

介绍目前一种新型的校园管理系统，它是将计算机电话集成（CTI）技术应用于计算机校园管理系统之中，使系统的信息检索和查询范围得到极大的扩展。

This paper introduces a new kind of compus management system , which applied the CTI technology to computer campus management system to extend greatly the range of information search and query .

计算机电话集成CTI（ComputerTelephonyIntegration）技术是新兴的计算机与通信技术。

CTI ( Computer Telephony Integration ) technology is a developing computer and communications technology .

利用现代化的计算机电话集成技术、网络技术、INTERNET技术、多媒体技术等，建设多媒体电力客户服务中心，为客户提供方便、快捷的个性化服务。

The modernized computer-telephone integration technology , network technology , INTERNET technology and multimedia technology are applied in the system for multimedia Customer-Server-Center , which can serve customers conveniently and quickly .

利用研究的结论和其它软件重用技术，设计和实现了一种通用的计算机电话集成（CTI&ComputerTelephonyIntegration）应用系统开发平台。

With the result of my research and other software reuse technologies , I designed and implemented a development platform of Computer Telephony Integration application system .

计算机电话集成技术CTI，充分利用了计算机来处理相关电话业务。

Computer Telephony Integration CTI that made full use of computers to handle the telephone service .

CTI（计算机电话集成）是计算机技术广泛应用于通讯领域后逐渐发展起来的一门综合技术。

CTI ( Computer Telephony Integration ) undergoes a gradual development following the wide application of computers in communication .

计算机电话集成（CTI）技术是当前计算机技术与通信技术相结合的产物。

Computer Telephony Integration ( CTI ) technology is the product which the current computer technology and the communication unify .

现代的呼叫中心，应用了计算机电话集成（CTI）技术，使呼叫中心的服务功能大大加强。

Modern call center , the application of computer telephony integration ( CTI ) technology enables call center services greatly enhanced .

对采用计算机电话集成（CTI）技术的两类客户服务中心的解决方案进行了比较；

It compares the solution plans of two kinds of client service centers utilizing computer telephone integration ( CTI ) technology .

Mike从事软件开发已有25年，曾开发OS/2图形表示管理器（PresentationManager）、CallPath计算机电话集成（Computer-TelephonyIntegration）、Java和Web服务。

Mike has worked in software development for25 years , and past exploits include OS / 2 Presentation Manager , CallPath computer-telephony integration , Java and Web services .

计算机电话集成技术（CTI）的应用，特别是基于语音卡的应用越来越广泛。

It is widely applied of the technology of Computer Telephone Integration ( CTI ), especially which is based on speech board .

计算机电话集成技术（CTI）是近年来迅速发展的一个技术领域，它将通信技术与互联网结合起来，实现多种通信增值服务。

Computer Telephone integration ( CTI ) is a technical field developed rapidly in these years , it combines communication technology with Internet .

方法：利用计算机电话集成（ComputerTelephoneIntegration，CTI）技术，将计算机、电信和网络技术进行集成，成功研发出多中心临床试验中央随机系统并应用于临床试验。

METHODS : The computer telephone integration ( CTI ) technology to integrate computer , internet and telecom was adopted . Finally by the technology , the Central Randomization System was successfully developed and applied to some clinical trails .

同时在硬件上利用现有的计算机电话集成（CTI）产品来实现数据和协议的转换，大大提高了系统的效率和稳定性。

We use a product of CTI to implement the conversion on both data and protocol , it greatly improves the system 's efficiency and stability .

本文在介绍了CTI（计算机电话集成技术）中间件的体系结构及应用功能的基础上，给出了基于该技术的固定电话短信中心的实现方案。

Besides a general introduction of Computer Telephone Integration ( CTI ) middleware , this paper mainly discusses the application of the CTI middleware short message center .

系统通过CTI（ComputerTelephonyIntegration，计算机电话集成）技术，将交换机技术与计算机技术有机地结合。

Private Branch exchange ( PBX ) technique was combined with computer technique strongly by using Computer Telephony Integration ( CTI ) technique . The general thinking of operation and exchange were separated in the system had been adopted .

其核心技术包括自动呼叫分配（ACD），交互式语音应答IVR，计算机电话集成CTI。

The kernel technique for call center includes ACD ( Automation Call Distributor ), CTI ( Computer Tele communication Integration ) and IVR ( Interactive Voice response ) .

随着CTI（计算机电话集成）技术的发展，尤其是IVR（自动语音应答系统）的引入，呼叫中心得到了长足的发展。

With the development of CTI ( Computer Telephony Integration ) technology and the further application of IVR ( Interactive Voice Response ), call centers are enjoying sound development .

CTI技术是指计算机电话集成技术.随着计算机电话集成技术以及通信、网络、多媒体和分布式计算技术的发展，呼叫中心已成为企业和客户沟通的重要手段。

With the development of Computer Telecommunication Integration and communication , network , multimedia and distributed computing technology , the call center has already become the important means that enterprises communicate with the customer .

而且，一旦涉及到计算机电话集成方面，就不得不依靠另外的CTI服务器或者是在交换平台上增加大量的设备。

And , once involve the computer and telephone gather aspect , it can not depend another server of CTI or is to exchange the terrace not easily up increase a great deal of equipments .

基于计算机电话集成技术的校园管理信息系统研究

Research on campus management information system based on CTI technology

电力线传输的计算机电话集成通信机

Computer telephone integration machine transmitted through power line

计算机电话集成技术及系统开发

Computer Telephone Integration and the System Design

计算机电话集成技术在电力系统中的应用

Application of CTI in electric power system

提出电力客户呼叫系统应充分应用计算机电话集成技术进行构建。

It brings forward that Power Customer Call System should make full use of Computer Telephone Integration to build the system .

简要介绍了计算机电话集成技术在电脑信箱方面的应用；

In this paper , the application of the computer telephone integrated technique in the respect of the computer voice mailbox is introduced .

介绍计算机电话集成技术基本概念，并把移动通信网的短消息技术归入计算机电话集成技术范畴。

The definition of Computer Telephony Integration ( CTI ) is given , and GSM / SMS technology is put in CTI 's category .

客户服务中心是计算机电话集成技术的重要应用领域，是企业处理与客户关系的重要方式。

Call Center is an important application field of the Computer Telephony Integration technology . It is an important way of an enterprise to manage relations with its customers .

计算机&电话集成系统国际标准总线：MVIP

MVIP : International Standard Bus for Computer / Telephone Integration System