旅游服务质量

基于RFID技术的导游设备人工操作少，成本低且具有智能化，能够有效提高旅游服务质量和景区信息化管理水平，具有广泛的应用前景。

The intelligent tour guide device based on RFID technology has the characters of few manual operations and low cost , which can effectively improve service quality in tourism as well as information management level of scenic spots and has broad application prospects .

基于旅游服务质量重要性的认识，本文从旅游服务质量的含义与特性出发，探讨了我国旅游服务质量的现状特征及其主要制约因素。

With the understanding of the importance of the travel service quality , this paper , from the perspectives of its meaning and characteristics , has probed into the service quality in tourism of our country , including the current characteristics and its main restricted factors .

基于IPA方法的我国国内观光旅游服务质量研究

Research on China Domestic Sightseeing Tour Service Quality Based on IPA Model

利用SERVQUAL评估生态旅游服务质量，保证旅游区可持续发展

Using SERVQUAL to Evaluate Ecotourism Service Quantity to Keep the Tour Area Sustainable Development

在此基础上，确定了本文的理论基础为服务质量差距理论和SERVQUAL评价模型，利用实证调查的方法对九寨沟核心景区的旅游服务质量评价及质量体系要素进行了研究。

Through an empirical research , the author studied the quality system elements and evaluated the service quality of Jiuzhaigou core attraction zone .

采用ROSETTA系统挖掘了旅游服务质量评价的一些关联规则，如旅游交通条件和导游服务水平是影响旅游服务质量的最重要因素；

The association rules in tourism service quality information are abstracted by applying ROSETTA , such as the tourism traffic and the service of ciceroni both are the important factors .

并根据游客对旅游服务质量的信息对游客进行聚类。

Also , the tourists are clustered by their evaluating information .

试论旅游服务质量与中外文化背景之关系

On the Relationship between Tourism Service Quality and Sino-Foreign Cultural Background

我国旅行社旅游服务质量的问题及解决对策

The Study of the Service Quality on Domestic Travel Agency

旅游服务质量是旅游业的灵魂。

The quality of tourist services is the soul of tourism industry .

境外游客对西安旅游服务质量的模糊综合评价

Fuzzy synthetic evaluation of Xi ′ an traveling quality service to overseas tourist

试论态度理论对旅游服务质量的促进作用

On the Promotive Effect or Attitude Theory on the Quality of Tourist Service

旅游服务质量信息的挖掘分析

Data Mining and Analyzing for Tour Service Quality Information

本文以九寨沟核心景区旅游服务质量评价为例，深入探讨了以上问题。

The thesis exemplified Jiuzhaigou core attraction zone , deeply discussed the above questions .

海外旅客对我国旅游服务质量的综合评价

Overseas tourists ′ synthetic evaluation on the quality of tourist services of our country

入境游客对我国旅游服务质量评价的多元统计分析

Multivariate Statistical Analysis of Evaluation of Foreign Tourists to China 's Quality of Tourism Service

古都国内游客旅游服务质量感知评价研究&以西安市为例

Tourism service perception and evaluation of domestic tourists to archaic capital & Taking Xi'an for example

长三角旅游服务质量预警机制建立的研究

Study on " Long Trigonometry " Travel of Service Quality Setting up the Early Warning Mechanism

运用粗糙集方法对旅游服务质量信息进行分析。

This paper tries to probe into the application of data mining technology in evaluation of tourism service .

农业遗产旅游服务质量感知评价研究&以南京市农业遗产旅游者感知为例

Research on Perception and Evaluation of Service Quality for Agricultural Heritage Tourism & A Case on Nanjing Agricultural Heritage Tourists

如何有效测评景区的旅游服务质量并对服务质量进行持续监控与改进，成为景区服务管理的核心内容之一。

How to efficiently evaluate and improve the service quality is a kernel question for service management of visitor attractions .

旅游服务质量是指旅游企业能满足游客享受旅游服务的水平。

The quality of tourist services refers to the level offered by travel enterprises to meet the visitors ' enjoying tourist services .

并对建立完善的旅游服务质量监管体系和服务质量监管方式进行了探索研究。

Tourism and the establishment of a better quality of service and quality of service monitoring system in a manner to the exploration and research .

评价结果表明日本人和韩国人认为西安旅游服务质量一般，而美国人则比较满意。

Finally the evaluation results indicate that Xi ′ an traveling quality service is general to Japanese and South Korean tourists , and satisfied with American tourists .

根据模型的影响系数，将电子旅游服务质量评价维度分为：核心因素、保障因素、次弱因素。

According to the degree and scope of influence of different dimensions , E-tourism service quality summarized as follows : core factor safeguard factor 、 weak factor .

因此如何强化旅游服务质量和意识，扩大旅游宣传度，更好的为游客提供满意的服务显得尤为必要。

Therefore , it is quite important how to guarantee the quality of tourism service and enhance tourism awareness , how to expand tourism publicity and how to provide better service for tourists .

我国旅行社行业要适应市场新形势，从顾客的观点而非企业的观点定义消费者需求，并以此为据开发产品，提高旅游服务质量。

Travel agencies should adapt to the market 's new situation , redefine the consumers ' demand , develop the tourism product , improve the quality of tourism service according to the customer-oriented view .

新的旅游服务质量描述角度对旅游服务质量的测评工作有一定的借鉴参考价值。同时，文章对旅游服务质量现状的分析及相应改进意见的研究也具有一定的实际应用价值。

New perspective of describing tourism service quality has certain values for the measurement of tourism service quality , and simultaneously our research of analyzing the situation and making suggestions of tourism service quality has certain values for realistic application .

文章首先从国内外旅游服务质量理论研究入手，对旅游服务质量的概念、特性、要素、各种评价方法及国内外研究案例进行了全面梳理和分析。

Starting from home and broad theories on service quality of visitor attractions , the author studied and analyzed the concept , character , factors , various evaluation methods and cases , determined to use Gap Theory and SERVQUAL instrument as theoretical basis .

第三章，对我国旅游服务质量的现状进行分析，提出可能影响旅游服务质量的原因，并利用相关数据对所提出的假说进行检验，接着对结果进行分析说明。

Chapter three analyses the current situation of tourism service quality , raises the hypothesis of the factors of affecting tourism service quality , then verifies the accuracy of the hypothesis through relational data , and at last analyses the results of the verification .