企业服务文化
企业服务文化-
浅议供电企业服务文化的建设
Discussion on the Construction of Power-supply Enterprises ' " Service Culture "
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本文深入研究了供电企业服务文化的内涵、特征和内容，并据此构建了供电企业服务文化建设的评价指标体系。
First , the paper analyzes the conception , characteristics and structure of service culture , and constructs the index system of service culture evolution in power supply enterprise .
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服务的特性决定服务性企业应创建服务文化。
The characteristics of service determines that service firms should establish the services culture .