用户观念

这有利于激发广大员工树立用户观念、市场观念和效益观念，从而增强企业的活力。

This is good for stimulating the staff to erect the consumer concept , the market concept and the benefit concept so as to strengthen the enterprise ′ s vigor .

三是政府对科技信息服务业的管理很不适应实际需要，缺乏强有力的调控和运作体系。同时针对上述问题提出了对策：必须树立一切为了满足用户需求的观念，努力提高信息服务的水平；

Meanwhile , the countermeasures are put forward in view of the problems mentioned above : setting up the conception that all works are done to meet the user 's needs and improving the standard of information service ;

之后对该案例进行了分析，表明相对于已有的学科信息资源建设方法，知识地图工具可以更好地体现学科信息资源之间整体的、联系的和用户参与的观念。

The paper analyzes the case , indicating that relative to existing methods of the construction of information resources of subjects , knowledge map tool is better at reflecting the integrity and connection of information resources of subjects , and reflecting the concept of users ' interaction .

以用户为中心的观念创新是BPR的关键；

The key of BPR is to bring forth the new consumer-centred idea ;