客户关系管理能力

理论界和业界的人士开始意识到现有高尔夫客户关系管理能力已无法适应高尔夫行业高速发展的需要，管理水平亟待得到进一步提升。

However , experts of theory as well as practice have realised that the existing customer relationship management capability of golf has been unable to adapt to the rapid development of the golf industry need , the management level need to be further upgraded .

在从以网络为中心向以客户为中心运营的转变过程中，如何提高企业自身的客户关系管理能力是企业运营成败的关键。

In the process of transforming the operation of network-orientation to customer-orientation , how to enhance the Customer Relationship Management Capability ( CRMC ) of the company is the key to success .

本论文的研究将对3G时代中国移动客户关系管理能力的提升能够提供一些借鉴与帮助。

I feel confident that this paper can offer some experience and help for the improvement of customer relationship management of China-mobile .

重点分析了新疆电信的客户关系管理能力，并对其现状进行了评估，根据评估结果确定CRM系统的解决方案，总体建设目标和系统建设原则。

Its focus is the customer relationship management ability of Xinjiang Telecom , as well as an evaluation of the present system . It recommends a new CRM system based on evaluation results and establishes the system construction goal and principle .

客户关系管理能力是商业银行保持竞争力的关键。

The ability of customer relationship management is the key to a commercial bank to maintain its competitiveness .

未来可以搜集更多个案进行研究，则可对不同战略定位、不同地域环境的外语培训机构客户关系管理能力进行比较。

As for later research , we can explore more cases and make comparisons of CRM capability of foreign language institutions from different strategies and different areas .

利用实例说明指标体系的应用，并且通过实证分析对案例企业客户关系管理能力提升提出了建议。

This paper uses an example to explain the application of the index system , and to give advice to the case enterprise of how to improve the capability .

第四章从对客户关系管理能力的分析开始，根据评价体系的构建依据和原则，选取指标并用层次分析法给出了模型构建的步骤。

Chapter 4 starts from analyzing CRM capability , chooses the index according to the principle of the evaluating system , and using the analytic hierarchy process ( AHP ) method to construct the model .

各电信运营商在纷纷提出由生产型企业向利润型企业转变的战略转型的同时，提高企业客户关系管理能力逐渐成为工作焦点。

The telecom companies put forward by the " production " to " profit oriented " strategy as company transformation , at the same time , they put focus on how to improve the enterprise customer relationship management .

经营环境的变化对房地产企业的管理能力提出了更高的要求，其中房地产企业的客户关系管理（CRM）能力已成为企业发展的关键能力。

The change of management environment of real estate enterprise management ability put forward higher request , including real estate enterprise customer relationship management ( CRM ) capacity has become the key to the development of enterprise ability .

透过客户关系管理提高预防犯罪能力之初探&以中国某特别行政区为例

Improvement of the Provision Against Crime by Customer Relationship Management : An Example in a Special Administrative Region of China

在此背景下，电信客户价值已被提升到前所未有的高度，电信业以客户为中心的时代已经到来，因而，电信运营商客户关系管理能力的提升迫在眉睫。

Under this background , the telecom customer value has been promoted to an unprecedented height and " Customer-Centric " time of the telecommunications industry has come . Therefore , it is imminent to enhance the Customer Relationship Management Capability ( CRMC ) for Telecom Operators .