另外一家开支大户是美国盖普公司（Gap），它甚至将“客户体验”这一术语加入到店内职员的头衔里，不过目前，这一举措尚未能明显改善公司的形象。
The Gap ( GPS ), another top spender , has even put the term " customer experience " into the titles of its in-store workers , but that has yet to improve the company 's image .
美国盖普公司