客户保留

通过现代化活动和新技术采用来处理公司的客户保留问题。

Address corporate customer retention issues through modernization initiatives and adoption of new technologies .

如此，当产品切合市场需求，意味着：客户保留和客户互动程度必须是很高的。

Then product / market fit means something different : customer retention and engagement should be very high .

客户保留了他的工厂的权力。

The customer retains the authority over his plant .

此客户保留的做法形成鲜明对照的是“进攻性营销”涉及获取新顾客，增加顾客的购买频率。

Thiscustomer-retention approach was contrasted with " offensive marketing " which involved obtaining new customers and increasing customers'purchase frequency .

关系营销关注的是客户保留，企业要与顾客保持良好的客户关系。

The relationship marketing with its focus on customer retention entails a company has to keep good relationship with itsonsumers over their lifetime .

当务之急应该是引入可即时转移的银行账户（指客户可以保留账号不变而更换银行）。

A top priority should be introducing instantly portable bank accounts .

客户必需保留换购确认电邮，以作查询送货事宜之用。

Customers must retain the redemption confirmation email for further enquiries on delivery arrangement .

不论何种方式，这两类网站均有同一目的，即吸引客户，保留客户。

Either way , both siter share a common goal * to attract customers and keep them .

此外，客户明确保留对该侵害造成的损失提出索赔的的权利。

In addition , customer 's right to claim damages due to such an infringement is expressly reserved .

通常情况下，客户都保留着过去的交易记录或者是类似合同。

Frequently , clients have had similar transactions in the past or they have access to contracts for similar transactions .

提供大幅度折扣来吸引消费者是公司采取的对关键客户的保留策略，但一些业内观察人士怀疑零售商是否将能够从中赚取利润。

Offering large discounts to attract consumers is a key customer retention strategy adopted by companies , but some industry observers doubt whether the retailers will be able to make a profit .

随着电信服务业在社会经济中的地位与日俱增，电信服务市场竞争的日益加剧，电信服务质量已成为电信运营商抢占市场、争夺客户、保留客户和提高客户满意度的重要因素。

With telecom service industry playing a more important role in social economy and the intensive competition in telecom service area , telecom service quality has become an important factor used by telecom firms to seize market share , attract customer and remain customer .

根据YaoQingsong的介绍，微软因为客户的需要保留了1024个列这一限制

According to Qingsong Yao , Microsoft needed to preserve the1024 limit for clients

EDI中每个事务的成本已经下降，许多客户仍然希望保留EDI，因为它仍然能够工作。

The cost per transaction for EDI has come way down and many customers want to keep EDI in place because it works .

银行应在识别客户身分及保留内部交易记录方面实施具体程序，以确保能遵守这些原则。

To promote adherence to these principles , banks should implement specific procedures for customer identification and for retaining internal records of transactions .

客户应自费保留所有输入材料的副本，并为其意外丢失或损坏保险。

The Client shall at its own expense retain duplicate copies of all Input Material and insure against its accidental loss or damage .

而数据库软件通常都由服务提供商来打补丁和备份，并且是由客户定义的保留时间段来做。

In addition , the database software is regularly patched by the provider , as well as data backups , which retention periods are defined by the customer .

第三部分阐述了客户资产获取／保留的测评标准与矩阵组合。

The third part elaborates client equity acquisition / retention measurement and matrix .

外部或环境变化&不管一个企业如何相信他们“拥有”一个客户，但是这个客户总有保留改变他或她意志的自由。

External or environmental changes – No matter how much a business would like to believe that they " own " a customer , the customer always retains some freedom to change his or her mind .

第一部分是文章的研究背景与文献综述，指出了本文的研究背景与选题意义，对当前客户资产的研究现状，客户获取与保留问题的研究进行了理论综述。

The first part is the background and literature review , pointing out research background and meaning , current academic research status of client acquisition and retention .

客户关系管理是集中对有价值客户的认识、保留和发展进行动态的管理，个性化的客户服务成为客户关系管理的核心。

The CRM is focused on understanding customer value , retention and development of a dynamic management , The personalization customer service becomes the core of CRM .

对此，企业最有效的解决办法就是通过管理客户关系，来提高顾客满意度，赢得较高的客户保留度和客户盈利能力。

Therefore , the most effective way of proceeding for the firm to handle the intangible assets is to enhance the satisfaction of customers and create higher loyalty to the firm in the customers and achieve higher profitability by customer relation management ( CRM ) .

产生盈利的客户对于银行相当重要，因为产生较高利润客户可以支持银行保留客户群。

The profitable customers are of considerable importance because it is common for the top profit decile to support the remaining customer base .

同行业中相似的客户关系管理的解决方案导致企业间服务的差异趋同，客户的保留成本正在上升，保留老客户的商业策略不再具有早期节约客户成本的效果。

The same CRM solution in same industry results in service assimilation among businesses , the cost of customer retention are rising , such strategy can not serve the purpose of saving customer cost for companies .

客户是所有企业发展的重点，是企业生存的根本，客户的选择与保留在很大程度上决定了企业的生存和发展，这一点在外向型企业中显得更加突出。

Customer is the emphasis of all enterprise development , is the existent root of all enterprise exist , customer 's choice and hold decide the exist and development of enterprise to a great extent , which looks more stand out in export-centered enterprise .

不能正确、有效的评价和量化客户价值，就难以识别出对企业来说价值客户和非价值客户，无法有效地实现对价值客户保留和发展，客户长期价值开发和优化更无法顺利实现。

If the customer value is not correctly evaluate and quantify , there will be difficult to identify the value of the enterprise customers and non-value customers , unable to effectively realize the value of customer retention and development , Long-term customer value development and optimization more cannot be achieved .

CRM，即客户关系管理，指的是企业通过富有意义的交流沟通，理解并影响客户行为，最终实现提高客户获得、客户保留、客户忠诚和客户创利的目的。

CRM , namely Customer Relationship Management , the meaning is through the significative communication , the enterprise understand and influence the act of the customer , finally realize the customer gaining , customer holding , customer faith , customer profit .

另一方面，有效的客户资源管理也能增加公司的盈利状况。通过客户关系管理，全面提高公司的服务价值，提升客户满意度和客户保留率，增加客户的重复购买。

On the other hand , CRM also can effectively increase the profit , improve the service value , enhance the customer satisfaction and customer retention .

客户关系管理中需要理解客户特性和客户行为，利用数据挖掘的分类工具，实现对客户群的认识、分类和评估，然后通过优化服务来实现客户获取、客户保留、客户忠诚和客户盈利的目的。

So , people needs to identify , classify and evaluate the customers by understanding of the customer 's characteristic and behaviors in CRM , and then fulfills the purposes of customer loyalty , customer profitability , and customer retention and customer acquisition through improving Customer Services .

客户关系管理是一个以客户为中心的现代管理理念和IT技术结合的产物，它通过保存和维护客户数据，跟踪交易情况，分析客户行为，挖掘潜在客户和保留有价值客户，增强企业竞争力。

Customer Relationship Management is such a solution , which combined modern management principle and the advanced IT technique . It maintains the data , follows the transactions and analyzes the customer behaviors , in order to mine the potential or valued customers and enhances the enterprises ' competition capability .