第三方物流客户关系管理

本文分析了第三方物流客户关系管理的特点与意义，着重阐述了第三方物流客户关系管理的基本策略。

This article analyses the features , significances and tactics of the customer relationship management of the third party logistics .

本文分析了第三方物流企业客户关系管理上存在的一些问题，并在此基础上提出了加强客户关系管理的一些建议。

This paper analyzes some problems of the third party logistics enterprise customer relationship management and proposes some suggestions to enhance customer relationship management .

最后讨论了实施第三方物流企业客户关系管理的物流成本效益分析技术、物流网络调度技术、数据挖掘技术等几项关键技术。

The key technology to implement customer relationship management of the third party logistics enterprise , such as logistics cost performance analysis technology , logistics network schedule technology and data mining technology etc are also discussed .

提出了第三方物流企业的客户关系管理策略，并从战略规划、企业目标、企业文化、物流联盟和软件系统五个方面进行了系统的分析；

Customer relationship management strategies of the third party logistics enterprise are proposed . The strategy planning , enterprise goal , enterprise culture , logistics alliance , and software system are analyzed .