itil

The business ′ s IT resource service system based on ITIL is discussed .

讨论了基于ITIL设计的企业IT资源管理系统。

IT Service Management based on ITIL could effectively solve the problem encountered in IT management .

基于ITIL的IT效劳管理，可以无效地解决IT管理外的难题。

ITIL integrates the best practices of IT infrastructure operation and maintenance management .

ITIL是IT基础架构运维管理最佳实践的集合。

One place where agile operations and ITIL should play well together is in the Problem Management process .

有个领域中敏捷运维和ITIL可以很好地协作，那就是问题管理过程。

ITIL toolsets are expensive and take a long time to implement .

ITIL工具很昂贵，而且实现它会花费很长时间。

ITIL provides IT organizations with a blueprint for high-quality operations .

ITIL为IT组织提供了高质量运维的蓝图。

ITIL is mainly about execution ; it addresses controls as part of its activities .

ITIL主要是关于执行的，它将控制作为其活动。

These images are maintained separate from development and test file store areas as recommended by ITIL .

这些图像与开发以及测试文件存储区域隔离开来，就像ITIL推荐的那样。

Groups that implement ITIL usually buy a suite of tools from a software vendor .

实现ITIL的组织一般都会从软件厂商那里购买一套工具。

In ITIL , the service includes software , infrastructure , help desk , asset management , and more .

在ITIL中，服务包括了软件、基础设施、帮助台和资产管理等等。

ITIL V3 does not focus on how to build a service , which is important as well .

ITILV3不关注如何构建服务，虽然它本身也很重要。

ITIL 's approach to quality requires that the business state its expectations for the service it receives from an application .

ITIL的质量评价方法，需要业务组织去描述，它对应用软件提供服务的预期要求。

The conflict with ITIL will not be over fundamentals , however , but tools .

与ITIL之间的冲突不在于基本的原则，而是在工具上。

At the heart of ITIL V3 is the concept of service strategy , which focuses on value creation .

ITILV3的核心是服务策略的概念，其重点是价值的创造。

Both ITIL Problem Management and agile operations favor a " 5 whys " approach to root cause analysis .

ITIL问题管理和敏捷运维都喜欢使用“5个为什么”方法来进行根本原因的分析。

Applying this approach to ITIL lets you make great strides in your attempts to automate service management processes .

将这种方法运用到ITIL上，您在尝试实现服务管理流程自动化上可以获得大幅度的进步。

We should be thinking about application and " web " service delivery in the same way that we are thinking about ITIL service delivery

我们必须用与ITIL服务交付相同的思考方式来考虑应用和“Web”服务交付

The IT Infrastructure Library ( ITIL ) is used to identify the best practices to leverage in that business context .

ITInfrastructureLibrary（ITIL）被用于确定在该业务环境中可以利用的最佳实践。

The thesis especially laid emphasis on improving organization 's IT management and solving problems encountered in introducing ITIL through using Continuous improvement methods .

特殊夸大了当用连续改入的方式，来逐步降上组织的IT管理火平，解决ITIL引入入程外呈现的各类题纲。

In this paper , delve a little deeper into the ITIL processes and their sub-modules .

首先，本文略微深入地研究了ITIL流程及其子模块。

ITIL thought and standardized processes will apply IT transports uygur , IT is the ideal goal of strategic management and direction .

将ITIL思想及其标准化流程运用于IT运维，是IT管理的理想目标和战略方向。

The beliefs of information technology infrastructure library ( ITIL ) were understood thoroughly with comparison between service delivery and service support in ITIL .

通过信息技术基础设施库（ITIL）中的服务提供和服务支持进行对比来加深对ITIL理念的理解。

Despite the common goals and guiding principles of ITIL and SOA , there is a chasm in many organizations between these two efforts .

ITIL和SOA尽管有共同的目标和指导原则，但是在很多组织内部两者之间仍有裂痕。

Rather than use these initiatives to break through organizational silos , many companies are conducting separate ITIL and SOA efforts in a vacuum .

许多企业将ITIL和SOA在一个封闭的环境中分别进行实施，而不是利用这些项目来打破组织竖井（silo）。

Implementing the entire ITIL or COBIT model would be overwhelming for any IT shop . Instead , start with the biggest pain point .

全面实施ITIL或COBIT模式对于任何IT厂商都至关重要，而且要以最痛处入手。

The IT capability frameworks such as CobiT and ITIL , which define a set of processes executed by an IT organization

IT能力框架，例如CobiT和ITIL，它们定义了一组由IT组织执行的过程

So you may find a high level of resistance if you propose to fulfill the ITIL processes through your own toolset instead of the corporate standard .

因此，如果你想要通过你自己的工具集而不是公司的标准来完全满足ITIL过程，就会遭到高层的抵制。

Most companies don 't implement all of ITIL , but they do generally implement the Big3 : Incident Management , Change Management , and Release Management .

大多数公司都不会实现ITIL所有的内容，但是一般都实现了最重要的三点：突发事件管理、变更管理和发布管理。

For the case study , the business processes , the corresponding business actors , and a set of business goals are derived by interpretation of the ITIL documentation .

对于该案例研究，业务过程、相应的业务角色，和一组业务目标是由ITIL文档描述的。

With ITIL V3 , the focus of the framework shifted toward what can only be accurately described as service-orientation .

在ITILV3中，该框架的重心已经转移，而这种转移只能用面向服务来真正描述。